Refund Policy

Effective Date: June 10, 2024

FansMet is an internet content subscription service operated by A-v- X Websoft,. This Refund Policy outlines the conditions under which refunds may be issued for subscriptions purchased on FansMet. By using our services, you agree to this Refund Policy.

Refund Eligibility

Refunds may be considered under the following circumstances:

1. Technical Issues

   • If you experience technical issues that prevent you from accessing the content you subscribed to, and we are unable to resolve the issue in a timely manner, you may be eligible for a refund..

2. Content Access Issues

   • If the content creator you subscribed to fails to provide the promised content, or if there is a significant discrepancy between the content description and the actual content provided, you may be eligible for a refund.

Refund Process

To request a refund, please follow these steps:

1. Contact Support

   • Before submitting a refund request, email our customer support team at support@fansmet.com and describe the issue in detail. Provide your username, the email address associated with your account, and any relevant details about the issue.

2. Opportunity to Resolve

   • Our team will review your issue and make every effort to resolve it. We may request additional information or evidence to assist with the resolution.

3. Submit Refund Request

   • If the issue remains unresolved and you wish to proceed with a refund request, you must do so within 24 hours of the purchase.

4. Investigation and Decision

   • Our team will investigate your refund request. This process may involve reviewing your account activity, communication with the content creator, and other relevant information. You will be notified via email of the outcome within 7-10 business days.

Non-Refundable Situations

Refunds will not be issued in the following situations:

• Change of Mind

  • We do not issue refunds if you change your mind about a subscription, video, photo after purchase.

• Lack of Preference

  • Refunds will not be issued if you do not ‘like’ the subscription, video, photo after purchase without a specific reason.

• Feature Expectation

  • Refunds will not be issued if you expected a functionality or feature to be available in the service, but it is not provided.

• Wrong Subscription Purchase

  • Refunds will not be issued if you mistakenly bought the wrong subscription, video, photo or service

• Usage Difficulty

  • Refunds will not be issued if you find it difficult to understand how to use the services.

• Unauthorized Transactions

  • If you believe that a transaction was made without your authorization, please contact our customer support team immediately. We will investigate the issue but refund is not possible in this case

Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact our customer support team at:

A-v- X Websoft
support@fansmet.com

FansMet is committed to providing a high-quality experience for both content creators and subscribers. We appreciate your understanding and cooperation regarding our refund policy. Thank you for being a part of the FansMet community.

Feel free to adjust this policy to meet specific requirements or to include additional details as necessary!